CX Solutions for Every Channel

Explore new opportunities to engage your customers—wherever they are

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Explore Dozens of CX Apps Available in the Innervate AppXchange

Explore Apps

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Content Experiences

Connect Data to Enhance Content Experiences

Connect to your existing customer data and systems seamlessly, and use these connections to create data-enriched content that resonates with your target audience and amplifies your impact. Then, analyze outcomes with robust, easy-to-understand analytics.

Learn More About Activating Your Data

Examples of omnichannel campaigns created through cross channel customer experience solutions

Advertising Experiences

Create an Omnichannel Digital Ad Experience

Build cohesive, holistic, and omnichannel campaigns with a unified platform. With all of your teams operating in unison, you can orchestrate digital ad experiences that engage. Get new ideas to market faster, personalize and experiment with unlimited creative versions, and glean deep customer insights.

Read Our Social and Native Advertising Brief

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Customer Service Experiences

Deliver Exceptional Customer Service

Make every interaction an opportunity for lifetime customer loyalty. Offer comprehensive customer support that's aware of customer behaviors to deliver service that your customers love. Now you can seamlessly deliver personalized customer care that's proactive, not reactive.

Learn More in Our Resource Center

Native

Connect with your customers through authentic, branded native ad campaigns designed to drive engagement.

Websites

Connect your website and customer data to your customer-facing CX channels for the biggest impact and measurable outcomes.

Social

Create and manage your social creatives. Build using templates, then automatically upload them directly to your social campaigns.

Video

Enjoy seamless integration with video (CTV, OTT). Automatically connect your video (CTV, OTT) placements to Innervate for easy updates and optimization.

Audio

Drive traffic to your channels with unique audio capabilities delivered to your social platforms, websites, and in-store DOOH.

Chat

Integrate your chat services across social and messaging platforms, and resolve customer inquiries more efficiently.

VoIP

Connect with your customers faster with our Voice over Internet Protocol (VoIP) connector integration.

In-Store

Put your next campaign on full display with kiosks and in-store screens, thanks to DOOH advertising.

In-App

Enjoy seamless integration with in-app ads via open APIs, and connect your ads to Innervate for quick updates and optimization.

Man building a cross channel ad campaign using a dynamic customer experience platform

Harness unparalleled velocity, visibility, and control. Streamline your workflows and act fast with a powerful operating system that optimizes your digital marketing efforts.

Explore CX Solutions by Challenge

The ad campaign creation workflow on a cross channel customer experience platform

Make creative personalization simple. Build, iterate, and translate creative for any placement, and track your efforts to the campaigns they impact the most.

Discover Other CX Solutions

Achieve effortless performance improvements. Run creative tests to effortlessly improve the performance of your marketing creatives and quickly analyze the results in Flight Deck.

Find CX Solutions for Every Industry

Have you heard the chatter?

Discover success stories from leaders across industries and disciplines like yours. Together, we're building better solutions for your organization's future.

            
            Nordstrom
          
            “RevJet [Innervate] is a creative optimization tool, a workflow management tool, a project management tool, and an insights tool. The platform provides data to have more informed conversations about processes and the output.”
          
            Core Digital Media
          
            “The RevJet [Innervate] team made it a priority to bring each CDM team up to speed and tackle any specific training they needed to accomplish their particular tasks. The team was, and still is, very responsive when we need any guidance or training.”
          
            LendingTree
          
            “RevJet [Innervate] is deep and really forward-thinking. RevJet [Innervate] is investing in the relationship and wants to make it a win. There’s a partnership. We’ve talked about ideas in the past, and I can see us pursuing new creative adventures.”
          
            OTTO
          
            “For the first time, we were able to gain deeper insights into which [product recommendations] in combination [with the number] of products displayed pays best for conversion. ”

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Adoption

We Do the Heavy Lifting ...

Getting started with Innervate is easy. Simply purchase The Innervate Pass to get your Customer Experiences up and running in weeks, not months or years. We'll manage platform implementation so you can get to work innovating with Innervate, from Day 1.

Simple to Start

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Onboarding

... And Walk You Through the Onboarding Process.

Ready to make an impact with your creative assets? We'll show you how to maximize Innervate's functionality for your industry's unique use cases. Take advantage of comprehensive training and onboarding to leverage our full suite of features and services, save time, and accelerate your go-to-market.

Simple to Scale

Education

Then, You Receive Ongoing Training and Support So You Feel in Control.

Ensure your tips and tricks are up to snuff with ongoing education from our team of CX experts. Learn how to work faster and smarter to better support your teams and deliver quality Customer Experiences every time.

Simple to Succeed

CX Solutions for Every Channel

Connect Data to Enhance Content Experiences

Create an Omnichannel Digital Ad Experience